For example, in a first goalscorer bet with bet365, if the player you backed doesn't play, they will void your bet. But instead of refunding your bet in cash, they will refund you in bets. If you bet on horse racing at bet365 and your horse is not a runner, your bet will be void and your money will be refunded.

In general, there are not many countries that ban Bet365. In Europe, Bet365 is restricted to Turkey, France, Belgium, Netherlands, Portugal, Poland, and Romania. In Asia and Oceania, only the Philippines has banned this bookmaker. The most notable country that has banned Bet365 is the USA.